Privacy Policy

veyra ("we," "us," or "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Privacy Policy describes the types of information we may collect from you, how we use it, and your rights and choices regarding your personal data.

1. Scope of This Privacy Policy

This Privacy Policy applies to the personal information veyra collects through our website, mobile applications, and any other services we provide (collectively, the "Services"). By using the Services, you acknowledge and agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use the Services.

2. Information We Collect

We collect different types of information, including:

a. Personal Information You Provide

• Name
• Email address
• Phone number
• Billing and payment details (if applicable)
• Insurance information (if submitted for bill analysis)
• Uploaded medical bills or related documents

b. Information We Collect Automatically

• IP address
• Browser type and version
• Device information
• Usage data (e.g., pages visited, session duration, clickstream data)

c. Sensitive Health Information

If you upload medical bills or related documents, they may contain sensitive health information. We implement strict security measures to ensure compliance with applicable data protection regulations, including HIPAA where required.

3. How We Use Your Information

We use your personal information to:

• Provide, maintain, and improve our Services
• Analyze medical bills for potential errors or overcharges
• Process payments (if applicable)
• Send you updates, service-related communications, and marketing messages
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Comply with legal and regulatory obligations

4. How We Share Your Information

We do not sell your personal information. However, we may share it under the following circumstances:

• With Third-Party Service Providers: We work with trusted partners for payment processing, cloud storage, security, and analytics.
• For Legal Compliance: We may disclose your information if required by law, subpoena, or to protect our legal rights.
• In Business Transfers: If veyra undergoes a merger, acquisition, or sale of assets, your data may be part of the transferred assets.

5. Your Rights and Choices

Depending on your jurisdiction, you may have rights concerning your personal information, including:

• Access & Correction: You may request a copy of the data we hold and update any inaccuracies.
• Deletion: You may request the deletion of your personal data, subject to legal and operational requirements.
• Marketing Preferences: You can opt out of marketing communications by following the unsubscribe instructions in our emails.

To exercise these rights, contact us at contact@veyra.com

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no system is completely secure, and we cannot guarantee absolute protection of your data.

7. Data Retention

We retain your personal information as long as necessary to provide our Services, comply with legal obligations, and resolve disputes. Once no longer required, we securely delete or anonymize your data.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover such data, we will take appropriate steps to delete it.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze usage trends, and improve our Services. You can manage cookie preferences through your browser settings.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Request details about the personal information we collect and how it is used
• Request deletion of your data
• Opt out of data sharing for targeted advertising purposes

To exercise these rights, contact us at contact@medicalbillchecker.com

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the revised policy on our website and updating the "Effective Date." Continued use of the Services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

veyra
Email: contact@medicalbillchecker.com